Privacy Policy

This Privacy Policy describes how Al Badiyah Nails & Spa ("we", "us", or "our") collects, uses, and discloses your personal information when you use our site or online platform. We are committed to protecting your privacy and handling your data responsibly, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant UAE laws.

Information We Collect

We collect personal information from you when you use our service. This may include:

• Information you provide directly to us, such as your name, contact details (excluding email and phone number in the policy text), and details related to the services you request or book.
• Information collected automatically when you visit our site, such as IP address, browser type, operating system, referring URLs, and browsing patterns. This is often collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services.
• To process appointments and manage your bookings.
• To communicate with you about your appointments or our services (this policy document will not list electronic contact details).
• To improve our services and understand how our site is used.
• To comply with legal obligations and protect our rights.
• For internal administrative purposes.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Your consent, where required.
• The necessity to perform a contract with you or take steps at your request before entering a contract (e.g., processing a booking).
• Our legitimate interests, provided these interests are not overridden by your data protection rights (e.g., improving our services, detecting fraud).
• To comply with legal obligations.

Sharing Your Information

We may share your personal information with third parties only in the following circumstances:

• With service providers who perform services on our behalf (e.g., hosting providers, payment processors), who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To comply with legal requirements, such as a court order, law, or legal process, including to respond to government or regulatory requests.
• To enforce our terms of service or other agreements.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Al Badiyah Nails & Spa, our customers, or others.
• In connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When personal data is no longer required, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• The right to access your personal information.
• The right to request rectification of inaccurate or incomplete personal information.
• The right to request erasure of your personal information.
• The right to restrict the processing of your personal information.
• The right to data portability.
• The right to object to the processing of your personal information.
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the physical address provided below. We may need to verify your identity before processing your request.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our site.

Children's Privacy

Our service is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

International Data Transfers

Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our service, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection rules than your country. We will take steps to ensure that any such transfers comply with applicable data protection laws.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us in writing at:

Al Badiyah Nails & Spa
301 Al Reef Tower, Floor 3
Dubai, Dubai, 500281
UAE